1. We only ship from Monday to Friday, We will update the tracking number once we ship your order.
2. You can find your tracking number at your email.
3. All the order will be fulfilled 1-2 days, in 24 hours most of the time, so you could try to track your order after 48 Hours later.
4. Please allow 1 - 3 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.
You will receive a confirmation e-mail with order number once your order has been processed to the e-mail address provided at the time of checkout. Please check your email first. If you still can not find the order number, please contact us at email@example.com.
Your tracking information will be in your shipping confirmation email that is sent 1-2 business days after your order has been placed. If you do not see it in your inbox, please check your spam and junk folder. If it’s not there, please email us at firstname.lastname@example.org
If there was a delivery attempt made for your package but you haven’t received it yet, please follow the steps below: Please look in your mailbox and front door handle to see if the package was left. Also please ask your neighbour. If still didn’t find the package, please contact us at email@example.com and we’ll be happy to help you further.
Sorry, we cannot request to carriers the time in which a package is delivered. Please input a shipping address that you know yourself or someone will be available to accept the package for you.
Sorry, we do not offer Sunday delivery. please see our Shipping Policy page for more information.
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