Return Policy

All hair extensions are FINAL SALE, exchange or credit only valid within 14 days of receiving the product(s).

Our packaging is clear and you can see the color without needing to open it. You can also purchase a color ring or a sample of the color.

Absolutely no exchanges of used hair are possible. The color swatches are FINAL SALE and not eligible for an exchange.

If there is a problem, we will try to solve the issue in accordance with the Terms and Conditions; however, absolutely no exchanges are possible after 14 days of purchase.

By agreeing to our terms and conditions you understand that there are NO REFUNDS or chargebacks allowed. You may email us  for further information.

  • Hair extensions and package must brand new, in the original packaging, and has never been applied, colored, or worn, and seal has not been broken.
  • For exchanges, new hair cannot be sent out until the original hair is received and verified it is eligible for an exchange.
  • Please send email to  to begin a return process.You will need to use USPS to return the hair.