Return Policy

Return Policy

We Are Pleased to Offer a Return or Exchange within 30 Days of Receiving Your Products On All Hair Extensions That Have Not Been Worn or Colored (Worn, Colored or Damaged Items Are Not Eligible for Return or Exchange).

Our packaging is clear and you can see the color without needing to open it. You can also purchase a color ring or a sample of the color.

Please keep the packaging and all original contents. When you first examine your hair extensions, and before you cut the security strings, please hold the hair extensions up to your own hair to check whether it blends well or not.

If it does blend well, cut the strings and transform your look with new, beautiful hair.

If it doesn't blend well, contact us at Laura@amazingbeautyhair.com to get the return address.

Absolutely No Exchanges Of Used Hair Are Possible, And No Exchanges Are Possible After 30 Days of Purchase. The Color Swatches, Replacement Tapes and Replacement Bags for Halo Are FINAL SALE and Not Eligible For An Exchange.

    RETURN

    What Is The Return Period?
    We will provide a refund on unused hair extensions within 30 days of the date that you receive your hair extensions.

    Do I Have To Pay For The Shipping Of My Return?
    Yes, all customers are responsible for their own return shipping costs. Please use USPS to return the hair. Please write the name and address CLEARLY. If the package was lost because of the wrong spelling, we will not responsible for this. 

    Can I Return Hair Extensions Without Contacting You?
    You must contact us prior to sending your return, as the return address may be different from the address your order was originally shipped from. Please note that refunds for merchandise returned without contacting us cannot be guaranteed. Contact us at Laura@amazingbeautyhair.com.

    When Will I Receive My Refund?

    A full refund will be provided to the original method of payment after we have received, inspected and confirmed the returned hair extensions.  You will get your refund within 2-7 business days after we received the hair. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund.

    EXCHANGES

    How Do I Exchange an Item? 
    You must contact us prior to sending your exchange, Customers can initiate an exchange via email, please send email to Laura@amazingbeautyhair.com.

    How Long Will It Take To Receive My New order?
    Simply initiate your exchange and ship your items back to us. Once we recieve your items back we will ship your new AmazingBeautyHair items!

    Do I Have to Pay for The Shipping of My Exchange?
    You are responsible for all exchange shipping costs and we recommend that you send your exchange with a tracking number as AmazingBeauty Hair will not be held responsible for lost returns. 
    We understand that picking the right color might be a bit difficult when choosing from a computer screen, so we are happy to exchange your unopened AmazingBeauty Hair Extension set for a set of the right color within 30 days of you receiving your order. Due to hygienic reasons we only exchange items that have not been opened, worn or tampered with.

    CANCEL ORDER

    Can I Cancel My Order?
    You have changed your mind? No problem.
    We do our best to ship hair extensions immediately. Therefore, You have the right to cancel your order with AmazingBeauty Hair before it has been dispatched and qualify for a full refund. We are happy to oblige - please simply contact us at Laura@amazingbeautyhair.com to request a cancellation of your order before dispatch.

    How Long Can I Get My Refund After Canceled Order? 
    A full refund will be issued to your original payment account within 2-7 business days.

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