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Got a styling question? Need some hair advice? We’re always here to help. we’ll get back to you within 24 hours, 7 days a week.
Remy's hair is the highest quality 100 % human hair available to consumers.
Remy's hair is exceptional because of how it’s harvested.
Strands of hair are placed from root to tip and are minimally processed to keep the cuticle of the hair intact which keeps the hair from shedding and helps to create stronger and smoother extensions.
It will take 1-2 business days to process your order.
We ship Monday through Friday, excluding weekends and holidays. For the USA, it takes around 1-3 days for delivery. For Europe, it takes around 2-4 days. More details, pls refer to our Shipping Policy.
All Hair Extensions Are FINAL SALE, Exchange Or Credit Only Valid Within 30 Days Of Receiving The Products.
Our packaging is clear and you can see the color without needing to open it. You can also purchase a color ring or a sample of the color.
Absolutely No Exchanges Of Used Hair Are Possible. The Color Swatches Are FINAL SALE And Not Eligible For An Exchange.
If there is a problem, we will try to solve the issue in accordance with the Terms and Conditions; however, absolutely no exchanges are possible after 30 days of purchase.
By agreeing to our terms and conditions you understand that there are NO REFUNDS or chargebacks allowed. You may email us laura@amazingbeautyhair.com for further information.
What Is The Return Period?
We will provide a refund on unused hair extensions within 30 days of the date that you receive your hair extensions.
Do I Have To Pay For The Shipping Of My Return?
Yes, all customers are responsible for their own return shipping costs. Please use USPS to return the hair. Please write the name and address CLEARLY. If the package was lost because of the wrong spelling, we will not responsible for this.
Can I Return Hair Extensions Without Contacting You?
You must contact us prior to sending your return, as the return address may be different from the address your order was originally shipped from. Please note that refunds for merchandise returned without contacting us cannot be guaranteed. Contact us at Laura@amazingbeautyhair.com.
When Will I Receive My Refund?
A full refund will be provided to the original method of payment after we have received, inspected and confirmed that the returned hair extensions were not opened. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund.
We proudly ship worldwide, FREE shipping. Standard processing time is 1-2 business days. Please note that any order after 2:00 p.m. on Friday will not ship until the following business day. Processing times are NOT included in the delivery time.
| COUNTRY | CARRIER | TRANSIT TIME | SHIPPING FEE | TAXES |
| United States | DHL/USPS/UPS | 2-5 Business Days | Free | Charged By Your Customs Authority |
| Canada | DHL | 2-5 Business Days | Free | Charged By Your Customs Authority |
| UK/France/Italy/New Zealand/Australia/Germany | DHL/FedEx | 2-7 Business Days | Free | Charged By Your Customs Authority |
| Other International¹ | DHL | 3-9 Business Days | Free | Charged By Your Customs Authority |
If You have any questions for shipping, please refer to our FAQ PAGE SHIPPING SECTION.
*DHL And FedEx Do Not Ship To PO Boxes Address
We Use DHL Express as our Free International shipping provider, however, this service is known to deliver slower for some countries at times. Please note it may get delayed or stuck in another country.
*Please put correct address when place order
Please double check that your address is correct, we are not responsible for lost items.
*Remote fee for some countries
We offer free shipping but NOT a remote fee. If you are in a remote area, you will be responsible for the remote fee.
*Worldwide Free Shipping For Any Order.
Please Note: Free shipping is NOT able to ship to the countries¹ due to very slow transit times and/or lost packages. (See the bottom of the page)
We will update your tracking number via email, all orders come with a verified tracking number and link. Tracking may take a few hours to update. If there is a problem with your tracking number or package delivery, please contact the courier directly, Or contact us at Laura@amazingbeautyhair.com.
All orders MUST be shipped to the delivery address on your order. We cannot change the shipping address in your transaction to any other address after purchase. It is your responsibility to make sure your information is accurate when placing an order. Any mailing address mistakes on your part are not the responsibility of Amazing Beauty Hair Extensions.
Any orders with Fraud alerts will not be shipped until all details and information are verified. No exceptions. We have a fraud prevention system to protect every party.
Sometimes the mail courier can get delayed by a few hours so plan your hair appointments in advance. We do not control shipping. We process and ship the orders daily. Although it is rare, orders can be lost or delayed due to weather and other uncontrollable forces by the mail courier. We cannot be responsible for these delays. The most trusted and reliable shipping courier is DHL.
¹ AmaizngBeauty Hair Extensions can not ship to following countries: Afghanistan, Albania, Algeria, Angola, Bahrain, Bangladesh, Belarus, Brazil, Botswana, Cameroon, Central African Republic, Chad, Comoros, Democratic Republic of the Congo, Republic of the Congo, Cote d'Ivoire, Cuba, Czech Republic, Djibouti, Dominica, Dominican Republic, Egypt, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Guatemala, Guyana, Haiti, Hungary, India, Iran, Iraq, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Lebanon, Liberia, Libya, Macedonia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Micronesia, Moldova, Mongolia, Morocco, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Niger, Nigeria, North Korea, Oman, Pakistan, Palau, Palestine, Qatar, Russia, Rwanda, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sri Lanka, Sudan, Suriname, Swaziland, Syria, Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, Uzbekistan, Vietnam, Venezuela, Yemen, Zambia, Zimbabwe
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